Austin Hed, born in Singapore, is a Business and Information Systems alum from Boston University. With global insights cultivated during studies in Israel, China, and Australia, he joined the Retail Product Ops team at CVS Health in 2020. Since then he's worked on the Digital Weekly Ad, Digital Wallet, and now supports CVS's mobile messaging capabilities leveraging Braze. Beyond work he enjoys tennis, golf and has embraced Chicago as his new home