David Norton
David Norton
Managing Director, Loyalty
Tuesday, September 29, 2026
Every Fan, Known: The PGA Tour Pass Membership Story
1:00 PM - 1:40 PM

Discover how GALE and PGA Tour partnered with Braze to launch PGA Tour Pass, a fan engagement membership program that debuted at The Players Championship and will evolve from an MVP into a scalable membership program. Learn how the team validated early success, expanded capabilities, and built a foundation for long-term fan engagement. Attendees will leave with a practical framework they can apply to accelerate their own customer engagement and loyalty initiatives.