Melissa Shea
Manager, Digital Marketing
Wednesday, September 30, 2026
Scaling B2B Personalization: How OHLQ Transformed Retail Messaging
8:00 AM - 9:15 AM
Low email engagement, poor data quality, and compliance risks plaguing your B2B program? Discover how TELUS Digital helped Ohio Liquor (OHLQ) migrate to Braze and implement a custom integration that unified contact data, powered sophisticated segmentation and personalization, and dramatically improved messaging deliverability. Walk away with concrete implementation strategies, B2B-specific segmentation approaches, and the practical tactics used to transform communications across their network of nearly 500 retail stores in Ohio.