Walk away with insights from peers and thought leaders to drive your organization's continued success. You’ll have the opportunity to engage in strategic discussions and get your questions answered in a thoughtfully curated, intimate setting.
Convene and build connections with other customer engagement leaders. Share insights and best practices to elevate your strategies and bring tangible learnings back to your team.
Enjoy exclusive experiences including a VIP concierge, priority access to high-demand sessions, and the ability to skip the lines for registration and daily meals. Plus, use the Palladium space as your VIP lounge to catch up on work and network with Braze executives when programming is not in session.
Agenda at a glance
3167207
Tuesday, September 30, 2025
Tuesday, September 30, 2025 11:30 AM
Tuesday, September 30, 2025 12:30 PM
11:30 AM
12:30 PM
Palladium Members Lunch
Break
alloys-alley-experience
Come to the Skybox to avoid the lunch lines. Dine inside or alfresco on the terrace of the Skybox in our exclusive Palladium space.
https://forge.braze.com/2025/session/3167207/palladium-members-lunch Skybox 11:30 AM
3365313
Tuesday, September 30, 2025
Tuesday, September 30, 2025 1:00 PM
Tuesday, September 30, 2025 2:00 PM
1:00 PM
2:00 PM
Braze leadership perspectives on the future of AI in customer engagement
Break
up-your-marketing-game
Advanced
Executive
https://forge.braze.com/2025/session/3365313/braze-leadership-perspectives-on-the-future-of-ai-in-customer-engagement
Pre-Registration Required
Skybox
11:30 AM
Jon
Hyman
https://assets.swoogo.com/uploads/full/5518957-6866e187d15ba.png
George
Khachatryan
https://assets.swoogo.com/uploads/full/5518779-6866d891d1e2c.png
Sam
Owen
https://assets.swoogo.com/uploads/full/5744985-68be396ed939d.png
3365280
Tuesday, September 30, 2025
Tuesday, September 30, 2025 2:00 PM
Tuesday, September 30, 2025 3:00 PM
2:00 PM
3:00 PM
Igniting Marketing Excellence: How Great Leaders Stay Ahead of the Curve
Break
up-your-marketing-game
Advanced
Executive
https://forge.braze.com/2025/session/3365280/igniting-marketing-excellence-how-great-leaders-stay-ahead-of-the-curve
Pre-Registration Required
Skybox
11:30 AM
Yves
Yakoubyan
https://assets.swoogo.com/uploads/full/5631037-689668fbaf8c1.png
Kamila
De Maria
https://assets.swoogo.com/uploads/full/5671441-68a6606270380.png
Scott
Dzialo
https://assets.swoogo.com/uploads/full/5671438-68a6605016786.png
Nicole
Pelaez-Dandrea
https://assets.swoogo.com/uploads/full/5828891-68cb1340489d9.png
3365361
Tuesday, September 30, 2025
Tuesday, September 30, 2025 3:00 PM
Tuesday, September 30, 2025 4:00 PM
3:00 PM
4:00 PM
Crafting Culturally Relevant Marketing Experiences with AI
Break
up-your-marketing-game
Advanced
Executive
https://forge.braze.com/2025/session/3365361/crafting-culturally-relevant-marketing-experiences-with-ai
Pre-Registration Required
Skybox
11:30 AM
Omar
Johnson
https://assets.swoogo.com/uploads/full/5514867-6865895c57fb0.png
3167218
Wednesday, October 1, 2025
Wednesday, October 1, 2025 11:30 AM
Wednesday, October 1, 2025 12:30 PM
11:30 AM
12:30 PM
Palladium Members Lunch
Break
alloys-alley-experience
Come to the Skybox to avoid the lunch lines. Dine inside or alfresco on the terrace of the Skybox in our exclusive Palladium space.
https://forge.braze.com/2025/session/3167218/palladium-members-lunch Skybox 11:30 AM
3365286
Wednesday, October 1, 2025
Wednesday, October 1, 2025 1:00 PM
Wednesday, October 1, 2025 2:00 PM
1:00 PM
2:00 PM
Harnessing Growth: The essential role of creativity in driving real-world business impact
Break
up-your-marketing-game
Advanced
Executive
https://forge.braze.com/2025/session/3365286/harnessing-growth-the-essential-role-of-creativity-in-driving-real-world-business-impact
Pre-Registration Required
Skybox
11:30 AM
Mariam
Asmar
https://assets.swoogo.com/uploads/full/5602642-688bb52b1fcc3.png
Hiroshi
Genouzono
https://assets.swoogo.com/uploads/full/5726285-68b87639ce907.png
Katie
Richardson
https://assets.swoogo.com/uploads/full/5719693-68b7224fcd6a4.png
Andrew
Payne
https://assets.swoogo.com/uploads/full/5759066-68c060c0e5042.png
Rachel
Tilghman
https://assets.swoogo.com/uploads/full/5842227-68cdb2475a543.png
3365363
Wednesday, October 1, 2025
Wednesday, October 1, 2025 2:00 PM
Wednesday, October 1, 2025 3:00 PM
2:00 PM
3:00 PM
Unlocking the power of agentic AI in your marketing ecosystem: Insights from Google & VML
Break
up-your-marketing-game
Advanced
Executive
https://forge.braze.com/2025/session/3365363/unlocking-the-power-of-agentic-ai-in-your-marketing-ecosystem-insights-from-google-vml
Pre-Registration Required
Skybox
11:30 AM
Jim
Fairweather
https://assets.swoogo.com/uploads/full/5783899-68c4b99f0d044.png
Celine
Kristensen
https://assets.swoogo.com/uploads/full/5745018-68be3de7ef6d4.png
8:00 AMAM
9:00 AMAM
10:00 AMAM
11:00 AMAM
12:00 AMAM
1:00 PMPM
2:00 PMPM
3:00 PMPM
4:00 PMPM
5:00 PMPM
6:00 PMPM
7:00 PMPM
8:00 PMPM
9:00 PMPM
10:00 PMPM
11:00 PMPM
8:00 AM
9:00 AM
10:00 AM
11:00 AM
12:00 PM
1:00 PM
2:00 PM
3:00 PM
4:00 PM
5:00 PM
6:00 PM
7:00 PM
8:00 PM
9:00 PM
10:00 PM